FAQs

Where do you deliver fresh flowers?

We provide free delivery to addresses within Hamilton city, Rotorua city, Tauranga and surrounds (includes Mount Maunganui, Papamoa, Te Puke, Katikati and Omokoroa), Cambridge township and Taupo township.

Can I still order if my address is rural?

Yes absolutely!  While we are unable to provide delivery to rural addresses, you can still order fresh daffodils through our website and opt to pick up your daffodils from one of our ‘Click and Collect’ locations.

Where and when can I collect my daffodils from the ‘Click and Collect’ locations?

We have three "Click & Collect" locations:

Cancer Society Hamilton
511 Grey Street Hamilton 3216
Please collect on Monday 23 and Tuesday 24 August 2021 between 9.00am – 5.00pm

Cancer Society Rotorua
1235 Ranolf Street, Rotorua 3010
Please collect on Wednesday 25 August 2021 between 9.00am – 4.00pm

Cancer Society Tauranga
111 Cameron Road, Tauranga 3110
Please collect on Wednesday 25 August 2021 between 9.00am – 5.00pm

Can I order flowers and get them delivered to someone else?

Yes, you can! Make sure you record the receivers name in the address as a C/- in the address fields. (e.g. C/- Jo Bloggs, 6 Shaw Street, Hamilton 3204) and make a note of this in the delivery instructions field.

When will my flowers be delivered?

Your daffodils will be delivered in the week commencing Monday 23rd August 2021. Please see delivery dates based on location below:

  • Hamilton city – Monday 23 August 2021 between 8am – 5pm
  • Cambridge township – Monday 23 August 2021 between 8am – 5pm
  • Rotorua city – Tuesday 24 August 2021 between 9am – 4pm and Wednesday 25 August 2021 between 9am – 4pm
  • Tauranga and surrounds (includes Mount Maunganui, Papamoa, Te Puke, Katikati and Omokoroa) – Tuesday 24 August 2021 between 9am – 4pm and Wednesday 25 August 2021 between 9am – 4pm
  • Taupo township - Monday 23 August 2021 between 8am – 5pm

Please note: some suburbs are excluded due to delivery restrictions. 

What happens if I don’t receive my flowers on the delivery date specified?

Our team of volunteers and couriers work hard to get hundreds of fresh daffodil bunches to addresses around the region. From time to time there may be the odd mix up. If your daffodils don’t arrive when they should, please contact us within 24 hours so we can organise getting a fresh bunch to you.

Please contact:

Cancer Society Hamilton Office
Phone: 07 838 2027
Email: fundraising@cancersociety.org.nz

How do I care for my flowers?

For best results and gorgeous long-lasting blooms, trim the stems of your daffodils, place them in fresh water and keep them in a cool place. Sometimes the flowers might be in tight bud when they arrive, which means they will open over the next few days.

What happens if my flowers aren’t in good condition when received?

We work closely with our suppliers, Clandon Daffodils, to ensure the product you receive is to a high standard. If you are not satisfied with your fresh daffodils, please contact us within 24 hours of receiving your daffodils so we can organise getting a fresh bunch to you.

Please contact:

Cancer Society Hamilton Office
Phone: 07 838 2027
Email: fundraising@cancersociety.org.nz

What happens if the Covid-19 Alert Levels change?

Should the New Zealand Government place our region in Alert Level 3 or Alert Level 4 due to Covid-19 community transmission, we will be unable to deliver fresh flowers to our supporters. In the event of this exceptional circumstance, we regret that refunds for fresh flower purchases will not be offered. Nevertheless, the purchase price of your fresh flowers will be gratefully received as a generous donation that will make a real difference in your community for people with cancer who urgently need our care and support. 

Who do I contact if I have any questions?

Please contact:

Cancer Society Hamilton Office
Phone: 07 838 2027
Email: fundraising@cancersociety.org.nz

How does my purchase help?

As a community-funded charity, the Cancer Society relies on the support of New Zealanders so we can provide supportive care services for people affected by cancer, fund vital cancer research and deliver health promotion and education programmes in our community.

All money raised from the sale of fresh flowers stays in the Waikato/Bay of Plenty regions to support people in our communities who are impacted by cancer.